Moore Solutions

I.T. fixes & Information for just about anything…

February 16th, 2012

For most home WIFI network configurations, FaceTime video calling will just work. However if you are on a network that is behind a firewall you may need to open or port forward the following ports on your firewall or router:

443 (TCP)

3478 through 3497 (UDP)

5223 (TCP)

16384 through 16387 (UDP)

16393 through 16402 (UDP)

Depending on the NAT configuration for the router and network, additional ports may be used to send and receive video. Some router-specific features or configurations may interfere with FaceTime. This includes port mapping on either end, SIP dropping, or dynamic opening of media ports.

Note: These ports are required for all Apple products that have FaceTime installed and FaceTime may not be available in all countries or regions yet.


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