Moore Solutions

I.T. fixes & Information for just about anything…

December 17th, 2013

Windows 7 LogoIn Windows 7 the TrustedInstaller account has ownership of some of the Operating System files and folders, if you have removed the TrustedInstaller ownership to modify a system file or folder and want to re-add TrustedInstaller as the owner again you need to do the following:

1. Browse to the file or folder you want to give TrustedInstaller ownership and right click on it to get the context menu to appear.

2. Click on “Properties”.

3. This should bring up the Properties window.

4. Click on the “Security” Tab.

5. Click on the “Advanced” button.

6. Click on the “Owner” Tab.

7. Click on the “Edit” button.

8. Click on the “Other users or groups” button

9. In the empty box copy and paste or type the following: NT Service\TrustedInstaller

10. Now click the “Check Names” box it should underline TrustedInstaller

11. Finally close the windows by pressing the “OK” button then accept the message box by pressing “OK” again and then press the “OK” box twice more to close all the open windows.


October 17th, 2011

If you have a problem with Windows 7’s print spooler service automatically stopping it’s likely that it’s caused by a corrupt printer driver.

To fix the problem with Windows 7’s print spooler automatically stopping do the following:

1. Browse to C:\Windows\System32\spool\drivers

2. Rename the “drivers” folder to: drivers.old

3. Create a new folder called: drivers

4. Navigate to “Start” (Windows Logo on task bar) and type in the search programs and files box: services.msc

5. Scroll down to “Print Spooler” right click on it.

6. In the context menu click on start to start the print spooler service and check that the “Startup Type” is set to “Automatic”.

7. Close the “Services” window.

8. Navigate to “Start” (Windows Logo) then left click on “Devices and Printers” now re-install your printer drivers and the print spooler shouldn’t keep stopping automatically.

May 31st, 2011

Temporary internet files have moved physical locations from previous versions of Windows. In Windows 7 they are located in the following hidden location:

C:\Users\(Profile Name)\AppData\Local\Microsoft\Windows\Temporary Internet Files

Note: Remember to show hidden files & folders, or drives and then un-tick Hide protected operating system files.

May 18th, 2011

Windows 7 logon account pictures are located here:

C:\ProgramData\Microsoft\User Account Pictures\Default Pictures

Note: To be able to view this folder you will need to enable hidden files and folders. To enable hidden files and folders do this do the following:

1. Left click on the Start / Windows logo button.

2. Left click on “Computer” or alternatively left click the cursor in the search bar and type C: and press enter.

3. Double left click on “Local Disk (C:)”

4. Left click on “Organize” towards the top left of the window.

5. Navigate down and left click on “Folder and search options”.

6. The Folder Options window should now have opened defaulting to the “General” tab.

7. Now left click on the “View” tab.

8. Find “Hidden files and folders” in the list of options and left click the radio button “Show hidden files, folders, and drives”.

9. Left click on the “OK” button and the “ProgramData” folder will appear (along with a few others) in the Local Disk C window.

In a corporate environment you may wish to customize your Windows 7 logon account picture with a company logo for example, to do this you would need to have your company logo in Windows Bitmap form using a maximum image size of 128 x 128 pixels.

Name your custom logon account logo either “user.bmp” for a user / administrator account or “guest.bmp” if you use guest
accounts.  Now copy them to the following locations below.

User / Administrator logon account picture: C:\ProgramData\Microsoft\User Account Pictures\user.bmp

Guest logon account picture: C:\ProgramData\Microsoft\User Account Pictures\guest.bmp

Note: You can backup the original logon pictures by renaming their .bmp extension to .bak for example eg. user.bak and Windows will ignore this extension and use your custom logon picture instead.

May 13th, 2011

Windows 7 default themes are located here: C:\Windows\Resources\Themes if you were to copy a saved theme into this location it would appear with the other Windows 7 themes under a new heading of “Installed Themes”.

On a clean install of Windows 7 there are 6 “Aero” themes and 6 “Ease of Access Themes” you can select these by doing the following:

1. Right click a blank area on your desktop to bring up the context menu.

2. Left click on “Personalize”

3. Left click on a theme of your choice and Windows will apply the theme. If you were to customise the Windows 7 background or Window colour, your new theme will appear under the heading of “My Themes” called “Unsaved Theme” at the top of the window.

4. To name your theme right click on your “Unsaved Theme” and click “Save theme” you will now be prompted to name it before saving. The location of your saved theme will be here: C:\Users\(Profile name)\AppData\Local\Microsoft\Windows\Themes\name.theme

In some versions of Windows 7, the default theme can relate to the regional settings (language and keyboard layout) chosen on
installation. These themes can form one of the 6 Aero themes even when all other themes have been removed from the C:\Windows\Resources\Themes location.

The regional themes are located here: C:\Windows\Globalization\MCT

Note: The MCT folder is hidden so you will need to show hidden files and folders first or type the full path into a windows explorer address bar.

April 20th, 2011

Windows 7 has 14 different schemes for each event sound installed by default, these can be used to customise your Windows 7 experience.

Windows 7’s default sound files can be found here: C:\Windows\Media

You can change your sounds by completing the following steps:

1. Right click a blank area on your desktop to bring up the context menu.

2. Left click on “Personalize”.

3. Left click the “Sounds” icon at the bottom of the page.

4. Navigate to the top dropdown box and select a different sound scheme.

5. Choose an event from the “Program Events” list menu and click on “Test” to play the sound for that particular event. If required repeat this process to hear what the other event sounds are like or change the sound scheme and repeat this process to find your preference.

Note: You can turn Windows sounds off completely by selecting the “No Sounds” scheme.

If you want to use your own sound file (it must be in .WAV format) click on the “Browse” button and browse to the location of your sound file (this will apply to the event selected in the second dropdown box).

Once your happy with your selection click “Apply” to accept the new sound scheme and ok to close the sound window.

If you have modified a default scheme with your own sound files you will be required to name and save your scheme before closing the sound window.

April 13th, 2011
Windows 7’s default pre-installed wallpapers / backgrounds are located here: C:\Windows\Web\Wallpaper\
To add your own desktop background to the above location, simply create a folder (with a relevant name for your backgrounds) within the “Wallpaper” folder. e.g. C:\Windows\Web\Wallpaper\My Wallpapers
Windows will now group your backgrounds under the same name as the folder you created (in this example My Wallpapers) in the Desktop Background settings menu. This is particularly useful in corporate environments where multiple users share a computer and require the same background.